Demo only · no real money · 18+
game.xyes.com handles zero real money. The page you are reading applies to the licensed production casino at xyes.com. We publish it here so demo players arrive at the real site already informed about limits, self-exclusion, and warning signs.
Play Responsibly
XYES Games Lab is a technology demonstration. No real money flows through this domain. Even so, we take responsible-gaming seriously on our production casino at xyes.com and we recommend every player follow the guidelines below.
XYES operates a licensed crypto casino for 18+ players and publishes this public harm-reduction page alongside our Curaçao eGaming licence. Below you will find DSM-5-based warning signs, a brief BBGS self-screen that runs entirely in your browser, deposit and self-exclusion commitments, and recognised helplines in Hong Kong, Macau, Australia, the UK, US, Canada, and Japan. This page follows the Reno Model of harm reduction and aligns with the UK Gambling Commission's safer-gambling framework; BBGS here complements longer clinical instruments such as PGSI (Problem Gambling Severity Index).
xyes.com is operated under Curaçao eGaming Licence #8048/JAZ issued to XYES Entertainment N.V. The regulator requires licensees to honour deposit limits, self-exclusion, and dispute-resolution rules — these are regulatory obligations, not voluntary policies.
Verify licence · Curaçao Gaming Control BoardAge requirement
Online gambling is restricted to 18+ in most jurisdictions and 21+ in some US states and other regions. By using xyes.com you confirm you meet your local minimum age.
Our player-safety commitments
Six operational promises, each independently verifiable from player-facing controls or public audit artifacts.
SHA-256 engine on every round
The same commit-reveal engine documented on /fair runs across every demo and production game, so no round outcome can be altered after a stake is placed.
Deposit limits, hard-enforced
Daily, weekly, and monthly deposit caps are enforced at the payment rail, not the UI. Raises take a 24-hour cooling-off window before taking effect; reductions apply instantly.
Cool-off and self-exclusion
Players may self-impose 24-hour, 7-day, 30-day, or 180-day cool-off periods, or a permanent self-exclusion. Once set, the system refuses new sessions from the account for the elected duration.
Loss-streak protective pause
After a continuous losing streak that exceeds player-defined thresholds, the client surfaces an interstitial that interrupts autoplay and links to this page.
Under-18 freeze within 24h
Any account flagged as potentially under-age is frozen within 24 hours of report, pending documentary age verification. Frozen balances are returned to the originating funding source.
Telegram support within 48h
Questions sent to @xyes_sun receive a human response inside 48 hours on any weekday. Safety-critical requests (self-exclusion, under-age) are handled same-day regardless of weekday.
60-second self-screen
A three-item brief screen (BBGS, Gebauer, LaBrie & Shaffer, 2010). Every answer stays in your browser — we never upload or log your responses.
Runs entirely on your device. No data leaves this page.
Source: Brief Biosocial Gambling Screen (BBGS). Positive on any single “Yes”.
Warning signs
- Playing longer than intended on most sessions
- Borrowing money or selling items to play
- Hiding play time from family or employer
- Feeling anxious or depressed between sessions
- Chasing losses with larger stakes
Adapted from DSM-5 Gambling Disorder diagnostic criteria (American Psychiatric Association, 2013). Not a diagnostic instrument.
Local help resources
Safety contact
Safety-related requests (cool-off, self-exclusion, under-age reports) are routed to a separate queue and answered within 24 hours on any weekday. General commercial requests (promotions, deposits) go to regular support.
If a limit is not honoured
If a deposit limit, cool-off, or self-exclusion you set is not honoured, you have a regulatory right of recourse.
- Message @xyes_sun with the account, the limit, the timestamp, and screenshots where possible.
- If unresolved within 7 days, file a complaint with Curaçao Gaming Control Board referencing licence #8048/JAZ.
- For immediate harm-reduction support, contact the helpline listed for your region below — support is available independently of any complaint.
References
- American Psychiatric Association (2013). Diagnostic and Statistical Manual of Mental Disorders, 5th ed. — Gambling Disorder.
- Gebauer, L., LaBrie, R., & Shaffer, H. (2010). Optimizing DSM-IV classification accuracy: BBGS.
- BeGambleAware — UK harm-reduction charity, commissioned by the Gambling Commission.
- National Council on Problem Gambling (USA).
- Gambling Help Online (Australia).
- Young, M. & Wohl, M. (2021). Lower-Risk Gambling Guidelines.
Frequently asked questions
Is XYES licensed?
Yes. xyes.com operates under Curaçao eGaming licence #8048/JAZ issued to XYES Entertainment N.V. The regulator requires licensees to honour deposit limits, self-exclusion, and dispute-resolution obligations — these are legal requirements, not voluntary policies.
How do I start a cool-off period?
Message @xyes_sun on Telegram stating the window you want — 24h, 7d, 30d, or 180d. You will receive confirmation within 24 hours on any weekday; safety requests are handled same-day regardless of weekday.
Are deposit limits enforceable?
Yes, at the payment-rail level rather than only in the UI. Raising a limit takes 24 hours to take effect (cooling-off), while lowering it applies instantly. This is a regulatory requirement of Curaçao licence #8048/JAZ.
Can I cancel a self-exclusion early?
No. Once a self-exclusion window is confirmed, it runs to completion and cannot be shortened — this is the protective property that makes self-exclusion meaningful. You can extend or convert to a permanent exclusion at any time.